At this time in history, banks of electronic data, much of which is stored on insecure personal computers, drive the commercial world. The most important of these five facts about security awareness training is that, beyond using a computer, the majority of people have no formal training in information technology. Loss of data happens as much through ignorance about backing up files and losing storage devices, as through actual security breaches. A good security awareness training course will incorporate basic IT skills to ensure that all personnel know how to save files, generate and secure pass codes, and how to care for storage devices.


Telephone security

A security awareness course should instruct personnel in telephone protocol, which is as important as IT knowledge. This subject generally covers discretion when taking calls and handing over pass codes. Personnel also need to exercise caution when discussing the whereabouts of key employees and valuable company resources.


Putting up boundaries

Corporate security extends beyond the physical workplace boundary. Social media is becoming ever more intrusive, blurring the lines between professional and private life. Many personnel speak too freely of their work involvement during leisure hours, often because of a desire to "seem important". Even relatively insignificant personnel can unwittingly reveal details of product launches and marketing innovations. A good training firm will inform on combining work and private life while maintaining employer confidentiality.


Recognizing danger

Security training must extend to maintaining physical safety. Employees should at all times be within in reach of a security system, know how to alert other personnel and know when to summon the police. In fact, routine security drill is at least as important as fire drill. Actual security personnel need training in recognizing genuine safety concerns over CCTV monitors.


Ongoing training

It is essential that security training is ongoing. Every year, innovations in information technology render relatively recent programs and devices obsolete. Hackers and fraudsters keep abreast of these changes, and have become adept at creating new viruses and ways to breach security systems. Security awareness training courses orient personnel to be constantly on the defensive about threats to information systems and data banks. An effective course will also equip personnel on how to deal with actual security breaches, and close down and reopen systems with the least damage done.